Website hosting, maintenance and support

Poor website maintenance is putting your business at risk

When your website is a mission-critical business asset, the costs of poor website maintenance add up quickly. Just a few hours of downtime can lose thousands in revenue. Security breaches can irreparably damage your brand’s reputation. And poor website performance causes vital resources to become inaccessible, failing service users in their moment of need.

andy reading director

We bring complex WordPress websites under control

At Castlegate, we maintain, manage, and secure WordPress websites for organisations whose digital infrastructure requires the highest level of service and protection. We are experienced at taking on complex websites – with both custom code and off-the-shelf components – and bringing them under control.

CGIT partners

Website maintenance and support packages to perfectly meet each client’s requirements

  • Seamless migration and high-performance hosting
  • Global content delivery network for fast loading world-wide on all devices and higher results in mobile search
  • Managed firewall to prevent attacks and other spurious bot traffic
  • Ongoing maintenance and updates
  • Regular comprehensive audits
  • Robust cybersecurity measures
  • Responsive technical support
  • Our team functions as an extension of your own, working to keep your website fully operational, optimised, and secure.

Request a bespoke quote

Illustrating multi-language functionality

High-performance hosting

We provide fast, reliable, UK-based website and database hosting. Every maintenance project we run includes a zero-downtime migration of your website to our platform, along with the creation of duplicate staging environments for testing and development.

We work consultatively with each client to determine the best fit hosting provider for their requirements. For mission-critical websites, we partner with providers that meet ISO/IEC 27001 and SOC 2 Type I/II standards, for certified compliance assurance.

All our Wordpress websites are secure

Proactive maintenance

Our website maintenance service covers all updates to WordPress and third-party plugins, extensions, and themes. Monthly automated scans keep consent management systems GDPR compliant. To complement this, we conduct comprehensive regular audits confirming all software is up to date, verifying compliance, reporting on performance, and implementing the latest security and compliance measures.

Corporate-grade cybersecurity

Every website that we host and maintain benefits from layered security protections, including:

  • Brute force attack protection
  • Two-factor authentication for logins
  • Double daily backups (on-site and off-site)
  • Daily automated and manual version checks
  • Strong password enforcement
  • Detection and blocking of bot attacks
  • Anti-spam service
  • Datacentre engineers on call 24/7

Responsive support

All our clients have direct access to our in-house, UK-based support team within office hours, plus out-of-hours support desk monitoring. In the unlikely event of an emergency, our developers are on call to resolve the unexpected.

Beyond troubleshooting, our experienced team provides ongoing guidance on WordPress best practices, helping you to drive the maximum value from your website.

Flexible maintenance and support plans tailored for you

We design comprehensive website maintenance plans around the level of management and support that you need. Get in touch to discuss your requirements and we’ll tailor a service level agreement that suits you.

Call us on 01904 654 036 or email your enquiry to info@castlegateit.co.uk

WordPress security compliance

WordPress security compliance

Around the world 30,000 websites are hacked every day. The average data breach costs £3.15 million. For global brands and corporate institutions this is too big a risk to take. We work with household names to secure their WordPress websites and applications to the very highest level.

WordPress security compliance

WooCommerce websites

WooCommerce websites

Want to sell online through your WordPress website? Look no further than WooCommerce. Join the 6 million users who are selling their products and services with the world’s most popular e-commerce plugin.

WooCommerce websites

Multi-language WordPress websites

Multi-language WordPress websites

The internet is a global, multilingual marketplace. Translate your website to reach international clients, build brand trust worldwide, and make your offering accessible and inclusive. Start speaking your customers’ language today.

Multi-language WordPress websites

WordPress website development

WordPress website development

We build custom-designed websites using WordPress, an industry-leading, open-source content management system. WordPress provides easy control over the content on your site, and a well-supported platform that is secure, versatile and future-proof.

WordPress website development

Bespoke web applications

Bespoke web applications

If you have a business process that could be better done, or only done, on the web, our developers can create a bespoke web application just for you. No project is too big or too unusual!

Bespoke web applications

Website design

Website design

Web design is about more than making your site look nice. Our designers have experience and training in user experience design and coding to make sure that your design flies in real life as well as it does in the presentation.

Website design

Branding, design and print

Branding, design and print

First impressions matter. The way you present yourself to prospective customers makes the difference between showcasing your professionalism and casting doubt over your credibility. We understand how important strong branding is to create an identity for your business.

Branding, design and print

Google Ads management

Google Ads management

Ranking highly on Google is crucial if visitors are to find your website. It can be challenging for a new site to find its way to page one of a Google search, especially in a competitive market. Google Ads gives you a shortcut to the top. Instant results from day one.

Google Ads management

Search engine optimisation

Search engine optimisation

Your website will only be successful if people can find it. Search engine optimisation is the technique we use to improve your ranking in Google and other search engines – helping your website to reach its target audience.

Search engine optimisation

Accessible website design and development

Accessible website design and development

Web accessibility is the inclusive practice of designing websites with no barriers to users. With accessible web design you can reach more customers and protect your business from legal action. Done properly, web accessibility benefits everyone.

Accessible website design and development

Consent management platform for automated GDPR compliance

Consent management platform for automated GDPR compliance

Big data gives you more information about your potential customers than ever before. But with access to their data comes a responsibility to their privacy. We can help you integrate data privacy technology into your website, build trust with users, and stay on the right side of the law.

Consent management platform for automated GDPR compliance

Website copywriting

Website copywriting

Website copywriting must create content that works for search engines and humans To be successful and effective, website content must satisfy the demands of its two most important audiences: your customers and search engines.

Website copywriting

Photography for websites

Photography for websites

Professional imagery for your website, demonstrating who you are, what you do, and why you are top of your game.

Photography for websites

Email campaigns

Email campaigns

When you want to keep your customers, clients or members up-to-date, informed and in touch with your organisation, email newsletters are a fast, effective and versatile communications tool.

Email campaigns

Website hosting

Website hosting

We offer a range of fast and reliable web hosting services that will keep your website running quickly and securely.

Website hosting