Shining a light on our behind-the-scenes work

Our most important work goes on behind the scenes. Let’s pull back the curtain.

It’s pretty obvious that Castlegate IT design and build striking, user-centric, professional, intuitive websites – even if we say so ourselves! You only need to browse our portfolio of work, check out our case studies, or take a look around the blog to see that.

But what you probably don’t know, is that we also manage, maintain, and host websites for many clients in ways that are much less obvious. The work we do here is invisible, but essential. Without it, a good-looking website would be useless. It’s the substance that underpins the style.

And while we’re proud that our websites look good and work well, we consider that the bare minimum – even though other developers would think of it as the sole objective. Our deep expertise lies in building websites that perform exceptionally under heavy volumes of traffic, uphold digital inclusion principles to the highest level, and safeguard mission critical digital assets.

Here is a roundup of all the work we do that will never get seen, but is vital to the upkeep, smooth running, and scalability of our clients’ websites.

Scale websites to meet high volumes of traffic

High volume sites demand high performance at scale. We support clients who deal with heavy volumes of global traffic daily, and who receive hundreds of thousands of visitors every month. Under these conditions, they cannot afford for slow loading times, broken links, or bottlenecks to affect their businesses or damage their reputations.

Cope with high e-commerce demand effortlessly

E-commerce brands with ambitions to turn over millions, come to Castlegate IT to support their growth. We help online wholesalers and retailers with international customer bases cope with high demand and meet seasonal peaks with ease. If you want to grow your e-commerce business, get in touch to explore how we can help you boost your online sales while maintaining exceptional customer experience.

Maintain the highest standards in digital inclusion

All too often, inclusion is an afterthought in the online world. There are over 14 million disabled people in the UK, with a combined spending power of £274 billion and businesses can’t afford to lose out on their custom and loyalty due to exclusionary website design. We follow digital inclusion best practices around colour, typography, design, and language to make sure your website reaches the widest possible audience.

Advanced cybersecurity for valuable digital assets

We collaborate with corporate companies whose status demands rigorous standards compliance. By implementing advanced cybersecurity protocols for WordPress, we are able to offer security, reliability, and resilience against the latest online threats. And it’s not just multinational companies who value their digital assets. We help businesses of all sizes protect their data in ways that work for their business models and for their budgets.

Responsive and personalised customer service

We know how frustrating and stressful it can be when something stops working. Sadly, good customer service often does not come as standard. If you use a DIY website builder, or smaller agency, you could face lengthy wait times – all while your website’s visitors are unable to find what they need or give you their business. At Castlegate IT, our team is dedicated to providing responsive and friendly customer service and getting to the bottom of any issues.

Deliver vital online resources to those in need

When the wellbeing and personal safety of a website’s visitors are at stake, you need a provider that you can trust to build a site that will remain accessible and protect anonymity. Organisations whose service users are looking for vital information or who are in urgent need, choose us to design their websites and give them the peace of mind that their visitors will always be able to find the resources they need quickly and discreetly.

Need help behind the scenes?

This behind-the-scenes work may not be flashy, but having a solid, secure, maintained and managed platform for your online presence is vital. It’s an obsession we’ve kept quiet for too long and now is its moment to shine.

There aren’t many companies who can offer this unique blend of high-end bespoke work, advanced capabilities, and personalised service. So if you care about anything on this list, be assured that we do too. Get in touch and let us take it off your plate.